Exit Lync for Mac, and then restart Lync for Mac to create a log file.
Under Logging, click to select the Turn on logging for troubleshooting check box.Ģ). On the Lync menu, click Preferences, and then click General.ī. Turn on logging for troubleshooting in Lync for Mac. You can enable the logging to do further troubleshooting:ġ).
#Office skype for business mac software#
If you have firewall or anti-virus software on your client, try to disable them and test again. If you have feedback for TechNet Subscriber Support, zYoann,īecause Mac client has some limitations, please check if your Mac device has these limitations, please refer toĭid you have any other Mac clients which installed Skype for business? Please check if this issue happen on all Mac device or just the specific one Mac? Please remember to mark the replies as answers if they help and unmark them if they provide no help. Select the Keep me signed in check box if you'd like Skype for Business to save your information so you don't have to enter it each time you sign in. In the box, copy-paste the file or CTRL+V then click OK. If your organization provides instructions, follow the prompts on the screen. Then Right-click on the start menu then click to run. Copy the file and exit on the registry editor. Sure that you completely understand the risk before retrieving any suggestions from the above link. Find Skype for the business folder and double-click on the Uninstall String registry setting. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. The sites are not controlled by Microsoft. Note: Microsoft is providing this information as a convenience to you. Please refer to the following blog to clear cache files
Since it is working fine between SFB Mac client, there seems nothing wrong with the configuration for response group in SFB server side.įor your issue, please try to delete your SFB cache files on SFB Mac client and at the same time make sure your SFB client with the latest update. Please check if the issue appeared between windows client. Would you please tell us did the issue only appeared on the specific SFB Mac client ?ĭid you pick up the call successfully when use SFB Mac client calls to SFB windows client ?